FACILITATOR, COACH, BESTSELLING AUTHOR, AND SPEAKER
For Mike, every relationship is built on Like, Respect and Trust.
As President and Managing Partner, Mike and the X5 Management strive to Align Teams to Achieve.
It’s all about trusted collaboration with all customers.
Since 2006, Mike and the X5 team use leading-edge training programs and a personalized approach. They are passionate about helping companies increase their team cohesion, customer satisfaction, employee retention and achieve enhanced profitability. Mike and the X5 team specialize in Customer Service, Sales, Team Building, Leadership Development, and Strategic Planning.
Mike’s is an Amazon bestselling author of REMARKABLE SERVICE – How to Keep Your Doors Open along with his latest book, RELATIONSHIPS FOR KEEPS – How to Build Powerful Relationships in Business and in Life
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Mike holds an MBA from Athabasca University and is a proud member of Synergy Network (Edmonton), serving as Chair in 2016; Member of ACG (Association for Corporate Growth), serving as President in 2018-19; Member of the Institute of Corporate Directors; Member of CAPS (Canadian Association of Professional Speakers); National TEC Canada Speaker; Mike is a Certified Trainer for Everything DiSC®; Past-President, Rotary Club of Edmonton Mayfield (2005-06). Former member of Toastmasters International, obtaining his Distinguished Toastmasters Designation – DTM. The Distinguished Toastmaster award is the highest Toastmasters International bestows and recognizes a superior level of achievement in both communication and leadership.
Mike and his wife Bonita live in Edmonton and enjoy travelling and mountain biking.