My book is now available on Amazon. Click Here:
REMARKABLE SERVICE- Be the Business Everyone’s Talking About.
Remarkable Service is not only for an elite hotel or a luxury car dealership. Any business in any industry can be remarkable.
What is Remarkable Service? What are your customers remarking about?
Why don’t more businesses create Remarkable Service? Is your business doing all it can to be remarkable?
Learn what it takes to deliver Remarkable Service. Discover some of the little things that make a big difference.
In good economic times and in bad, Customer Service is the one thing that any business can control and improve upon 24/7, 365 days a year. Click here for video overview on Mike’s book.
When I am privileged to present to a corporate audience, I always strive to connect with every person in attendance. My passion for my keynotes, or workshop presentations have motivated individuals from Montreal to Vancouver.
Who is Mike Mack?
In addition to my professional speaking career, I am the founder of X5 Management, a Professional Services firm that Improves Sales & Service for business since 2006.
X5 offers Business Consulting, Professional Training & Development workshops and Coaching services for Middle Market customers.
I hold an MBA from Athabasca University along with a Fellow of The Institute of Canadian Bankers designation.
Community involvement: Proud member of Synergy Network (Edmonton), serving on the Executive as Vice-Chair; ACG (Association for Corporate Growth), serving as Chair for the Northern Alberta Mergers & Acquisitions Conference in Edmonton. (March 2016); Toastmasters International, (Distinguished Toastmaster Award recipient; CAPS (Canadian Association of Professional Speakers).
I am committed to wellness and enjoy riding my mountain bike in the beautiful mountains of Alberta and Edmonton’s incredible River Valley.